Notice to patients who used our old site to request medication. You no longer need an account to request your medications via our website. If you would prefer you can request access to Patient Access service which will allow to request medication direct to our clinical system. Please do this by navigating to our homepage and select 'Register for online services' leaving your details along with a valid email address. We will then email these details to you.  

Patients on long-term medication can order repeat prescriptions in a number of ways:

• Email - nhsnwl.highstreetpractice@nhs.net - please give a detailed description of the medications you require along with your name, date of birth, address and whether you wish to collect from us or to send electronically to your nominated pharmacy.
• Online – please contact the surgery to collect your personalised Patient Access login details. This will allow you to order REPEAT medication online or you can follow the link above to order via our website.
• By Hand – drop your repeat slip in at reception with the required items clearly marked and drop in box in foyer
• By Post – send it to us with a stamped addressed envelope if you want us to post it back to you.

We are unable to accept requests for repeat prescriptions over the telephone.  

Please allow two full working days between requesting and collecting your medication taking weekends and bank holidays into consideration.

Patients on repeat medication will be asked to speak to a pharmacist, doctor or practice nurse at least once a year to review these regular medications.

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

• those on specific benefits or through the NHS Low Income Scheme
• those who are age exempt
• those with certain medical conditions
• More information is available at NHS Choices

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.65
• 12-month prepayment certificate (PPC): £111.60
• 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.